Support Elementor

Home / Support Elementor

Elementor Support

Common support and help for websites using the Hello Theme and Elementor page builder:

My header and navigation looks broken:

In your website’s Dashboard, go to Elementor > Tools. On the Tools screen, click both buttons; “Regenerate Files” and the “Data and the “Sync Library” button. Then click the “Save Changes” button. Then refresh the home page. 

My pages display a 404 Error:

In your website’s Dashboard, go to Settings > Permalinks. On the Permalinks screen, scroll down and click the “Save Changes” button. Then refresh the home page. 

My password protected pages will not load:

In your website’s Dashboard, go to Light Speed Cache > Cache > Excludes tab. Add the ending of the URL of the password protected page to the first area called “Do Not Cache URIs.” Example… /page-name/

Basic Page Editing:

Help with the new Flexbox container system:

Sign up for our Newsletter

Get great insight in only one email per month. Simple.